While our human support team is the heart of our customer care, our expert AI Support Agent is there for you 24/7 when you need an answer right now.
Unlike typical support bots that reference a handful of FAQs, SpendMap AI Support is trained on hundreds of pages of SpendMap knowledge, covering every screen, field, and workflow in the system.
Skip the Search: You can ask questions in plain language, like “How do I set up an approval workflow?” or “Tell me about budget tracking,” to get exact menu paths and step-by-step instructions, without digging through documentation.
Screen-Aware Assistance: There’s no need to explain which feature or screen you are looking at. Just ask, “What does this do?” or “Which fields can I rename on this screen?” for context-specific help.
Privacy & Security: To ensure total data security, the AI does not have access to your live financial transactions or private system data. The support agent is here to help you get the most out of SpendMap, in between meetings and calls with our friendly Client Services Team.

The numbers are in for last year. Because of SpendMap, we were under budget! For the past 5 years, we were over budget every year, by significant amounts. Just wanted to share the great news with you.
– Eric Jeffers, Purchasing
The purpose of a budget is to align spending with business strategic and financial objectives. However, in a manual environment (and even with most basic procurement systems), it is just not practical to compare individual expenditures against the budget at each decision point, since there is just too much labor involved.
With SpendMap, it’s easy to compare expenditures to real-time budget data on-screen, when entering orders and/or at the time of approval.
More importantly, budgets can be updated much earlier in the procurement process (e.g. when the initial Requisition is created, rather than weeks later when the supplier’s invoice shows up).
With SpendMap, the procurement process can always be executed within the context of the budget to ensure that your spending is aligned with your corporate objectives.
On a train, at the airport, out of town. Orders don’t stop just because you’re away from your desk.
Bring the power and convenience of SpendMap to your Smartphone or Tablet. Enter Requisitions while on the road, approve orders while on vacation, receive items at a job site.
SpendMap’s mobile web app is designed with ease-of-use in mind, so your team can use the system with little or no training at all, using any type of device.

SpendMap includes flexible integration tools to share suppliers, items, account codes and other Master File information with your other business systems, as well as many transaction interfaces, such as the ability to send approved supplier invoices to your Accounting or ERP system for payment processing.
SpendMap comes with over 30 out-of-the-box integrations, including both “direct” integration with popular Accounting and ERP systems such as QuickBooks, Sage and Microsoft Dynamics, as well as flexible file-based imports and exports.
We can also develop custom integrations for your unique needs, and offer an Application Programming Interface (API).
Learning and implementing industry best practices can take a ton of time and effort. SpendMap can help you shorten the learning curve.
We built SpendMap based on input from thousands of Buyers, Purchasing Managers, CFOs and small business owners, so implementing SpendMap will automatically give you Purchasing and Spend Management Best Practices.
There’s no need to start from scratch…you can learn from those who came before you.
SpendMap understands the complexity and process of procurement at a deeper level than most. They could see 5 miles down the road where I couldn’t.
– Louis Titano, Purchasing Director
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Sure, your company is different. But that doesn’t mean that you have to give up on industry best practices.
SpendMap is extremely flexible, with built-in configuration options for everything from how you want your PO form to look, to how you track your budgets, to the rules that you use to route your Requisitions for approval.
And for our truly unique clients that have very special requirements, we’re happy to customize the system to your needs, such as a custom report, or perhaps a custom business rule or custom interface.
But before we embark on any custom work, we always share our decades of experience, in case what has worked for others might work for you too.
Take a Guided Tour to learn about best practices in Purchasing or better yet, let’s talk through your current procurement process to see if there are things that can be improved.
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