About one-third of our customers made the switch to SpendMap because their previous purchasing systems lacked the functionality and performance that the business needed, resulting in frustrating manual workarounds, a low level of user adoption or the inability to properly control the organization’s spending.
Aside from direct competitors (i.e. other e-procurement systems), many of our customers also replaced “patchwork” systems of spreadsheets, e-mail or electronic forms with SpendMap, to eliminate steps, reduce errors and better control their spending.
Some reasons why our customers upgraded to SpendMap…
- Better functionality and performance
- Updated technology (eg. web-based, e-mail connectivity, barcoding, etc.)
- Less manual processing
- Improved reporting
- Easier integration with other systems
- Lower maintenance costs
- Better customer support